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Modernising consumer markets: the Consumer Green Paper

At BIT, we are passionate about ensuring that consumers benefit from well-functioning markets — from better deals to higher quality services. We want governments, regulators and businesses to, in Richard Thaler’s phrase, ‘nudge for good’. The UK Government’s Consumer Green Paper, published yesterday, encourages just that. The Green Paper is a well-evidenced account of the […]

April 12, 2018


Helping more people take up free pension guidance: new results

With most people spending at least 25 years in retirement, deciding what to do with your pension pot is one of the most significant financial decisions you can make. And yet it is also one of the most complicated. Today we are publishing the results of three randomised control trials encouraging UK consumers to access […]

October 14, 2017


Applying behavioural insights to regulated markets

It’s clear that regulated markets are not currently delivering the best outcomes for UK consumers. In the UK, we are collectively overpaying for mobile phone contracts by £355 million a year and almost 9.5 million households would be able to save over £300 each year by switching energy provider. In last week’s Queen’s Speech, the […]

May 26, 2016