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Keeping projects on track: Overcoming cognitive biases in project planning and delivery

Much of our work focuses on how policymakers can use a more sophisticated understanding of behaviour to make better policy, and this includes thinking about the cognitive biases that affect all of us. However these same psychological quirks also affect policymakers in their own work – so how can we improve these organisational decisions? We […]

August 15, 2017


Increasing tax payments in Costa Rica

Over the past few years, BIT has implemented a number of successful trials using letters to remind people to pay their taxes. In March 2015, we ran our first trial in Costa Rica. In this case we tested sending emails – an even lower cost intervention than letters. Working with Anne Brockmeyer and Marco Hernandez […]

September 22, 2016


The Behavioural Insights Team’s Update Report: 2015-16

Today we are publishing the latest in a series of annual Update Reports. It’s a proud moment for the team – and for the hundreds of government officials, funders, academics, clinicians, police officers, teachers and other practitioners we’ve worked with over the past year – giving us a chance to reflect on what we’ve collectively […]

September 15, 2016


Designing a behaviourally informed banking market

Last week the Competition and Markets Authority (CMA) published the final report of their retail banking market investigation. The CMA has identified that currently, only a tiny proportion of customers switch to a different bank in any year; despite the fact that many of them could save about £90 a year by switching. A quarter […]

August 16, 2016


How do social workers make decisions?

Reform of the children’s social care system is a key priority for the current Government and last week the Department for Education released a policy paper setting out their vision for the sector. This paper included details of the Department’s ongoing programme of reform, including workforce accreditation and new structural models of accountability and delivery. […]

July 11, 2016


Five factors for supporting people to take a more active role in health and wellbeing

Today we launch a report, as part of the Realising the Value consortium, that aims to show how people themselves can take more active roles in their own health and care. They, along with their communities, can create self-care routines which boost health and wellbeing. The potential value of this approach is often underappreciated by […]

March 22, 2016


Behavioural Insights Team publishes Update 2013-2015

Today we are publishing our Update Report, which covers the last two years of the Behavioural Insights Team’s work. You can view the full report here. The report contains many new results, including: Raising the pass rate for ethnic minority applicants to the police on a key exam from 40 to 60 percent, closing the […]

July 23, 2015


What Works? The UK’s new What Works centres show results at first public presentation

Yesterday saw the publication of a collection of early conclusions from the What Works Network – the family of institutions created to put evidence in the hands of commissioners and professionals. Even if you hadn’t heard of the What Works centres before, you’ll soon start to see their influence in many areas. The basic idea […]

November 26, 2014


An analysis of mobile phone theft

Last Sunday, The Behavioural Insights Team and the Home Office published the report “Reducing Mobile Phone Theft and Improving Security”. The report provides detailed evidence of which mobile phones are most likely to be stolen, where they are likely to be taken, and who the most typical victims are likely to be. In addition to […]

September 11, 2014


Empowering consumers in order to reduce mobile phone theft

On 3rd September the Home Secretary announced that we will be publishing a joint BIT/Home Office analysis intended to better inform consumers about mobile phone theft and security. The analysis uses Metropolitan Police Service data to show how offenders disproportionately target certain phones; how these patterns are sensitive to security features in the phones themselves […]

September 5, 2014